BAGS Ground Services | Passenger Services
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Passenger Services

Passenger Services

Our passenger services agents would ensure the smooth handling of passengers at departures, arrival, check-in, transfer areas and the boarding gate.

  • Outgoing passenger acceptance for flight and baggage processes.
  • Incoming passenger acceptance and guidance to baggage claim areas and terminal exit.
  • Lost, damaged and transfer baggage processes.
  • Incoming and outgoing VIP, unaccompanied children and special care passenger services (on request)
  • Specially trained personnel for disabled passengers
  • Meet & Greet for VIP guest