BAGS Ground Services Co., Ltd has been in operation since 2008 with a 99% customer retention rate. We embrace your brand with an essential line up of over 2,000 employees, comprehensive ground services and 16 airport service stations at your disposal.
BAGS offers ground services at 16 airports all over Thailand:
Chiang Mai – CNX
Chiang Rai – CEI
Don Muang – DMK
Hat Yai – HDY
Khon Kaen – KKC
Krabi – KBV
Lampang – LPT
Mae Hong Son – HGN
Phitsanulok – PHS
Phuket – HKT
Samui – USM
Sukhothai – THS
Surat Thani – URT
Trat – TDX
U-Tapao – UTP
Udon Thani – UTH
It is our mission to provide world class service to uplift the Thai Aviation Industry Standards, we place our heart into these statements:
“Throughout the years, we have been acting for the future – delivering numerous major projects. The one project that I am most proud of is the ISAGO project, which we aced with flying colours!
The past eight years have served to remind us of the scale of the challenges ahead, many important and exciting things awaits in the coming years and beyond”
“BAGS retained its strong market leadership position in ground handling business in Thailand over the year. During the year, we completed a suited of developments, major progress was made on internal process improvements contributing to better meet customer’s need. There was a significant increase over number of our customers. So, we listen their needs, knowing that an unfulfilled need creates the best opportunities and also constantly learn and implement new and better ways, sharing information and ideas effectively. The future ahead, we’d like to manage the company with a range of exciting growth options.”
Ground Service Locations
Ground Service Employees
Flights Serviced Daily
Our passenger services agents would ensure the smooth handling of passengers at departures, arrival, check-in, transfer areas and the boarding gate.
Our “Below the wing employees or Ramp agents” will safely guide planes into gates and push them back out again.
Every year, million tons of all kind of goods which we handle are transported to all over the world. BAGS strives to deliver all goods to our customers on time and in sound condition.
Coordination of aircraft servicing units and Flight permit applications.
We established BAGS Clean Up as a specialized division of our company to address a highly specialized need in the aircraft cleaning industry.
Preparing, transmitting and filling reports, statistics, documents related to flights.
Maintenance of motor vehicles, aircraft ground support systems, materials handling equipment.
Training center for ground service personals.
BAGS have been accredited with the RA3 certification for ground handling operations and cargo operations at Don Mueang International Airport and Phuket International Airport in 2014.
In accordance with the “EU Aviation Security Validated Regulated Agents”, an RA3 certification is the Gold Standard for supply chain security initiative designed by the European Union.
With the issuance of the RA3 certification, EU-member states recognize BAGS as a regulated agent, and confirms that it meets the security requirements for ground handling services and screening air cargo and mail entering the EU. This is a highly significant development as it positions BAGS as a regional leader in the aviation services sector, as well as reaffirming Thailand’s position as one of the world’s top aviation hubs.
"We have used BAGS for a number of years now, and would not consider using any other ground service company. We look for committed customer service, good pricing, and above all reliability, and I am pleased to say that BAGS deliver all of these, every time."
"Excellent customer service again from BAGS. Not sure why airlines would use anyone else! Keep up the good work!"
333 LPN Tower 12th Floor, Vibhavadhi-Rangsit Rd. Chom-Phon, Chatuchak, Bangkok 10900 THAILAND
+66 2 272 2591
+66 2 272 2591
and we will get back to you as soon as we can.