MOU Signing Ceremony between BAGS and Airport Collage, Finland
On 8 November 2019, Mr. Boonsom Phoungkaew, BAGS’ Managing Director and Mr. Pertti Mero, CEO and Founder of Airport Collage Ltd ...
Established with passion to deliver the services that represent your individual brand.
Trusted by global airlines, we ensure reliable service with a delicate touch, to make every flight a memorable experience.
Get To Know Us
BAGS Ground Services Co., Ltd has been in operation since 2008 with a 99% customer retention rate. We embrace your brand with an essential line up of over 2,000 employees, comprehensive ground services and 16 airport service stations at your disposal.
BAGS offers ground services at 14 airports all over Thailand:
What are we all about?
It is our mission to provide world class service to uplift the Thai Aviation Industry Standards, we place our heart into these statements:
- We will be the leading, most trusted and admired ground services provider in Thailand.
- We will find opportunities across the aviation industry.
- We will create more value through realizing the benefits of integration.
- We will be at the forefront of sustainable practices, contributing to a positive future for our customers, our communities, our investors and ourselves.
Our Qualities
Meet the Team
Mr. Boonsom Phoungkaew
Managing Director
“BAGS retained its strong market leadership position in ground handling business in Thailand over the year. During the year, we completed a suited of developments, major progress was made on internal process improvements contributing to better meet customer’s need. There was a significant increase over number of our customers. So, we listen their needs, knowing that an unfulfilled need creates the best opportunities and also constantly learn and implement new and better ways, sharing information and ideas effectively. The future ahead, we’d like to manage the company with a range of exciting growth options.”
14
Ground Service Locations
2186
Ground Service Employees
91
Airlines
Trust Us
120
Flights Serviced Daily
Services
At BAGS, your requirement is our priority.
We challenge the norm to deliver proactive response, precise service with reasonable fees.
Passenger Service
Our passenger services agents would ensure the smooth handling of passengers at departures, arrival, check-in, transfer areas and the boarding gate.
Ramp
Service
Our “Below the wing employees or Ramp agents” will safely guide planes into gates and push them back out again.
Cargo/Warehouse Service
Every year, million tons of all kind of goods which we handle are transported to all over the world. BAGS strives to deliver all goods to our customers on time and in sound condition.
Load Control, Communications & Flight Operation Services
Coordination of aircraft servicing units and Flight permit applications.
Exterior Cleaning
We established BAGS Clean Up as a specialized division of our company to address a highly specialized need in the aircraft cleaning industry.
Representation, Supervision Services & Station management
Preparing, transmitting and filling reports, statistics, documents related to flights.
GSE Technical
Maintenance of motor vehicles, aircraft ground support systems, materials handling equipment.
Training Center
Training center for ground service personals.
Have a question about the services we offer? Or does your airline have a specific requirement?
Awards
ISAGO
BAGS have been accredited with the RA3 certification for ground handling operations and cargo operations at Phuket International Airport in 2014.
In accordance with the “EU Aviation Security Validated Regulated Agents”, an RA3 certification is the Gold Standard for supply chain security initiative designed by the European Union.
With the issuance of the RA3 certification, EU-member states recognize BAGS as a regulated agent, and confirms that it meets the security requirements for ground handling services and screening air cargo and mail entering the EU. This is a highly significant development as it positions BAGS as a regional leader in the aviation services sector, as well as reaffirming Thailand’s position as one of the world’s top aviation hubs.
What our client’s have to say
News & Events
We are proud to share our activities, each of them helps us to improve and stay ahead of the industry.
Let us know if you would like to be a part of our activities.
BAGS opened its First Lounge – The Cabin Lounge at U-Tapao Airport
10th April 2018, U-Tapao Airport – BAGS’ wide range of services is top up with a new pay-in lounge, The Cabin Lounge at......
IndiGo launched the new direct flight route from Delhi to Phuket
IndiGo launched the new direct flight route from Delhi to Phuket on November 23, 2018 and The Delhi-Phuket flight will operate 6...
Phuket-Yangon Inaugural Flight
Phuket-Yangon Inaugural Flight 25th March 2018 – Phuket Internation Airport....
Annual Management Review Meeting
BAGS Ground Services has once again arranged a valuable and informative Annual Management Review Meeting for our management leve...
BAGS signs MOU with Rajamangala University of Technology
BAGS signs MOU with Rajamangala University of Technology supporting education in Airlines Business....
Contact Us
Let us assist you in fulfilling your specific requirements.
Address
333 LPN Tower 12th Floor, Vibhavadhi-Rangsit Rd. Chom-Phon, Chatuchak, Bangkok 10900 THAILAND
Phone
+66 2 272 2591
Fax
+66 2 272 2591
sirinda@bags-groundservices.com
piyalak@bags-groundservices.com
sutthathinee@bags-groundservices.com
Find out more about our 14 service locations across Thailand
Or drop us a message
and we will get back to you as soon as we can.